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Frequently Asked Questions
We offer high-quality women’s fashion, featuring a wide range of designs and styles for any occasion. Whether you’re looking for elegant evening wear, casual daywear, or something in between, we have you covered with contemporary trends and unique designs.
Yes, we offer international shipping! We ship to the UAE with next-day delivery, and to GCC countries in 2-3 days. For the rest of the world, delivery takes 3-7 days depending on the location.
We accept a variety of payment methods for your convenience, including credit/debit cards, Apple Pay, and Tabby (split payment). Your payment information is handled securely and safely throughout the checkout process.
We currently only offer returns and do not provide exchanges. Returns must be initiated within 7 days (for UAE customers) or 14 days (for international customers) of receiving the item. If you're not satisfied, you can return the item for a refund or store credit.
To initiate a return, please log in to your Profile and go to your Order History. Select the item(s) you wish to return and follow the instructions to process the return request. Once the return is approved, you will receive further instructions on how to send the item back and receive your store credit or refund.
Yes, we provide a comprehensive sizing guide to help you select the perfect fit. Please refer to the size chart included in the product description for detailed measurements. Note that sizing and measurements may slightly vary depending on the material and design of each item.
Model Sizing
Our models typically wear size XS/S.
If you’re uncertain about your size, we recommend taking your measurements and comparing them to the product-specific size chart. This ensures a more accurate fit tailored to your preferences.
Once your order is shipped, you will receive an SMS with the tracking number and a link to track your shipment. You can use this tracking number on the courier’s website to check the real-time status of your delivery.
At the moment, Mirai Official operates exclusively online, allowing us to offer seamless and convenient shopping from the comfort of your home. Stay updated with our latest collections and exclusive offers by following us on social media or subscribing to our newsletter for the latest updates.